My Issues

Functionalities

• Allows user to raise issues in the organisation
• User will be able to create new issues
• An issue can be for any department but this phasse will only concentrate on Infra
• Issue will be automatically mapped to infra team
• the ticket assignee will be able to comment on the issue, change status
• A user can re open the ticket if required
• A ticket will maintain all the history of actions that takes place
• A user can view all of tickets and sort and filter
• A ticket assignee can see all the tickets assigned to it